Refund policy

Thank you for shopping with KeyKollections! Please carefully review our policy before making a purchase. Once an order is processed and shipped, we do not offer refunds or exchanges, except in cases where there is an error on our part. To protect against fraud and ensure the security of our customers, KeyKollections may request verification of payment and a valid ID for all orders. Rest assured, all personal information will remain confidential and will never be shared. In the event of fraudulent charges, the customer will be subject to legal action, including a hearing, if funds or products are lost. The customer will be contacted at the shipping address provided should any fraudulent activity arise.